September 2024
Global Wallet App
Global Wallet App
Project Overview
Project Overview
Global travelers often struggle with currency exchanges. This project created an easy-to-use platform for digital nomads to manage currency exchanges.
Role: UX/UI Designer, UX Researcher
Timeline: 2 weeks
Global travelers often struggle with currency exchanges. This project created an easy-to-use platform for digital nomads to manage currency exchanges.
Role: UX/UI Designer, UX Researcher
Timeline: 2 weeks
Global travelers often struggle with currency exchanges. This project created an easy-to-use platform for digital nomads to manage currency exchanges.
Role: UX/UI Designer, UX Researcher
Timeline: 2 weeks
The Product
The Product
For frequent travelers, money should move as easily as they do. Global Wallet makes it simple to track, exchange, and use multiple currencies— empowering users with transparency and control.
For frequent travelers, money should move as easily as they do. Global Wallet makes it simple to track, exchange, and use multiple currencies— empowering users with transparency and control.
For frequent travelers, money should move as easily as they do. Global Wallet makes it simple to track, exchange, and use multiple currencies— empowering users with transparency and control.
Pain Points
Pain Points
Unpredictable rates: Online rates often don’t match what banks or forex bureaus offer.
High fees: Forex bureaus charge fees that reduce the value of exchanged currency.
Value loss: Converting leftover currency back can result in up to a 40% loss.
Unpredictable rates: Online rates often don’t match what banks or forex bureaus offer.
High fees: Forex bureaus charge fees that reduce the value of exchanged currency.
Value loss: Converting leftover currency back can result in up to a 40% loss.
User Needs
User Needs
Real-time comparisons: Instantly compare exchange rates.
Easy purchases: Buy currencies at competitive rates.
Hassle-free reconversion: Convert unused currency back with minimal loss.
Real-time comparisons: Instantly compare exchange rates.
Easy purchases: Buy currencies at competitive rates.
Hassle-free reconversion: Convert unused currency back with minimal loss.
User Insight
Through interviews with 15 potential users, I uncovered these key insights:
Business travelers value efficiency and transparency in currency exchanges.
Tourists prioritize ease of use and competitive exchange rates.
Digital nomads require a platform that supports seamless frequent cross-border transactions.
Crafting a Persona
Competitive Analysis
Competitive Analysis
Wise App:
Strengths: User-friendly interface, low fees, real-time exchange rates, strong security.
Weakness: Users complain that account set up and deposits take up to 14 days.
Wise App:
Strengths: User-friendly interface, low fees, real-time exchange rates, strong security.
Weakness: Users complain that account set up and deposits take up to 14 days.
Revolut App
Strengths: Comprehensive financial services, rewards and cashback, multiple subscription tiers.
Weaknesses: Overwhelming features for users seeking simplicity, not available in many countries
Revolut App
Strengths: Comprehensive financial services, rewards and cashback, multiple subscription tiers.
Weaknesses: Overwhelming features for users seeking simplicity, not available in many countries
Where does global wallet fit?
Simple and transparent interface focused on currency exchange transparency.
For users who prioritize straightforward exchanges without the complexity of additional financial tools.
Where does global wallet fit?
Simple and transparent interface focused on currency exchange transparency.
For users who prioritize straightforward exchanges without the complexity of additional financial tools.
Where does global wallet fit?
Simple and transparent interface focused on currency exchange transparency.
For users who prioritize straightforward exchanges without the complexity of additional financial tools.
The Design Process
The Design Process
Information Architecture
Wireframing
Low - High Fidelity Prototyping/ Testing
Low - High Fidelity Prototyping/ Testing
8 users were asked to freely navigate from the home of this app and make a currency conversion.
They liked the overall layout options, however they had a hard time envisioning the product without colors and full text.
One user identified the lack of a processing state screen which was later added to the final design.
8 users were asked to freely navigate from the home of this app and make a currency conversion.
They liked the overall layout options, however they had a hard time envisioning the product without colors and full text.
One user identified the lack of a processing state screen which was later added to the final design.
8 users were asked to freely navigate from the home of this app and make a currency conversion.
They liked the overall layout options, however they had a hard time envisioning the product without colors and full text.
One user identified the lack of a processing state screen which was later added to the final design.
Outcomes
Outcomes
7/8 users found the task intuitive.
One user struggled with the swipe-up-to-purchase function, failing to complete the transaction.
Feature mirrors Robinhood's swipe-up trade but requires further testing for accessibility.
7/8 users found the task intuitive.
One user struggled with the swipe-up-to-purchase function, failing to complete the transaction.
Feature mirrors Robinhood's swipe-up trade but requires further testing for accessibility.
7/8 users found the task intuitive.
One user struggled with the swipe-up-to-purchase function, failing to complete the transaction.
Feature mirrors Robinhood's swipe-up trade but requires further testing for accessibility.
Key Takeaways
Key Takeaways
Gained valuable experience honing Figma skills and applying key UX principles.
Received positive user feedback, with interest in full development.
Future improvements:
Refine onboarding process.
Add spending categories and budgeting tools.
Develop a seamless method for adding the digital card to phone wallets.
Gained valuable experience honing Figma skills and applying key UX principles.
Received positive user feedback, with interest in full development.
Future improvements:
Refine onboarding process.
Add spending categories and budgeting tools.
Develop a seamless method for adding the digital card to phone wallets.
Gained valuable experience honing Figma skills and applying key UX principles.
Received positive user feedback, with interest in full development.
Future improvements:
Refine onboarding process.
Add spending categories and budgeting tools.
Develop a seamless method for adding the digital card to phone wallets.