September 2024

Microsoft Edge Redesign

Microsoft Edge Redesign

Overview

Overview

As of June 2024, Microsoft Edge holds 13.36% of the global desktop browser market, while google chrome holds 5 times the market (64.72%). Even though it comes in as the default browser for anyone with a Microsoft OS, its purpose for many is installing an alternative browser. User feedback showed gaps in the current interface; this case study answers two key questions.

  1. How can Edge adapt to be intuitive so that it can become users' go to browser?

  2. How can Edge improve its gaming browser experience for users?

As of June 2024, Microsoft Edge holds 13.36% of the global desktop browser market, while google chrome holds 5 times the market (64.72%). Even though it comes in as the default browser for anyone with a Microsoft OS, its purpose for many is installing an alternative browser. User feedback showed gaps in the current interface; this case study answers two key questions.

  1. How can Edge adapt to be intuitive so that it can become users' go to browser?

  2. How can Edge improve its gaming browser experience for users?

As of June 2024, Microsoft Edge holds 13.36% of the global desktop browser market, while google chrome holds 5 times the market (64.72%). Even though it comes in as the default browser for anyone with a Microsoft OS, its purpose for many is installing an alternative browser. User feedback showed gaps in the current interface; this case study answers two key questions.

  1. How can Edge adapt to be intuitive so that it can become users' go to browser?

  2. How can Edge improve its gaming browser experience for users?

Outcomes

Outcomes

Before completing the redesign, 10 participants who prefer Chrome were asked if they would be willing to use Edge in its current state. 20% expressed a high likely hood of using edge with its current interface. When tested with the same users, 70% indicated they would be highly likely to use Edge if the interface was updated to this redesigned version.

Before completing the redesign, 10 participants who prefer Chrome were asked if they would be willing to use Edge in its current state. 20% expressed a high likely hood of using edge with its current interface. When tested with the same users, 70% indicated they would be highly likely to use Edge if the interface was updated to this redesigned version.

Before completing the redesign, 10 participants who prefer Chrome were asked if they would be willing to use Edge in its current state. 20% expressed a high likely hood of using edge with its current interface. When tested with the same users, 70% indicated they would be highly likely to use Edge if the interface was updated to this redesigned version.

Part I: Homepage Redesign

Part I: Homepage Redesign

Stand Out User Interview

Stand Out User Interview

Stand Out User Interview

In LICs, users buy limited data bundle packages so regularly look for ways to minimize data consumption when browsing. Suzie is a Microsoft surface owner in Kampala, Uganda with limited internet access.  


"I prefer to use chrome because the automatic feed on Edge takes up a lot of my data."


Upon testing she was unaware that she could minimize the MS feed. 

In LICs, users buy limited data bundle packages so regularly look for ways to minimize data consumption when browsing. Suzie is a Microsoft surface owner in Kampala, Uganda with limited internet access.  


"I prefer to use chrome because the automatic feed on Edge takes up a lot of my data."


Upon testing she was unaware that she could minimize the MS feed. 

In LICs, users buy limited data bundle packages so regularly look for ways to minimize data consumption when browsing. Suzie is a Microsoft surface owner in Kampala, Uganda with limited internet access.  


"I prefer to use chrome because the automatic feed on Edge takes up a lot of my data."


Upon testing she was unaware that she could minimize the MS feed. 

The Problem

The Problem

User research identified three common issues.

  1. Users unaccustommed to edge found the automatic news feed cluttered/ overwhelming.

  2. Inefficient Navigation: key tools such as hide feed were hidden behind menus.

  3. Non-Intuitive customization: users struggle to control the browser’s appearance and layout.

User research identified three common issues.

  1. Users unaccustommed to edge found the automatic news feed cluttered/ overwhelming.

  2. Inefficient Navigation: key tools such as hide feed were hidden behind menus.

  3. Non-Intuitive customization: users struggle to control the browser’s appearance and layout.

Ideation

Ideation

The Solution

The Solution

  • Simplified browsing experience with search at the center.

  • Minimized menu bar with icons for exploring the Edge feed and categories.

  • Toggle to show or hide the news feed.

  • Compact default feed with category previews

Part II: Gaming Page Redesign

Part II: Gaming Page Redesign

Overview

Overview

One of the distinct features of Edge is it's gaming page for users. As it stands, the gaming tab is difficult to browse due to ads mixing with news articles, blog posts and game offerings. There needs to be more hierarchy to create ease browsing for users.

One of the distinct features of Edge is it's gaming page for users. As it stands, the gaming tab is difficult to browse due to ads mixing with news articles, blog posts and game offerings. There needs to be more hierarchy to create ease browsing for users.

One of the distinct features of Edge is it's gaming page for users. As it stands, the gaming tab is difficult to browse due to ads mixing with news articles, blog posts and game offerings. There needs to be more hierarchy to create ease browsing for users.

Above: Current gaming page

Above: Current gaming page

Above: Current gaming page

Problem Statement

Problem Statement

"As a user I struggle to easily filter and navigate through game options, news, blogs and ads on the platform."

"As a user I struggle to easily filter and navigate through game options, news, blogs and ads on the platform."

User Needs

User Needs

  • Easy game catalog browsing

  • News and game differentiation

  • Ease navigating between discover categoties

  • Easy game catalog browsing

  • News and game differentiation

  • Ease navigating between discover categoties

  • Easy game catalog browsing

  • News and game differentiation

  • Ease navigating between discover categoties

The Design Process

The Design Process

Paper Wireframe

Sections divided clearly.

Dedicated start.gg tab.

Free games browser.

Dedicated news section

MS Start menu column pinned to the left.

Sections divided clearly.

Dedicated start.gg tab.

Free games browser.

Dedicated news section

MS Start menu column pinned to the left.

Final Design

Final Design